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Privacy policy

This policy explains what MarketMind (marketmind.world) collects, why, and the choices you have. If anything here is unclear, write to hello@marketmind.world.

What we collect

  • Account details: your email address, and your name and profile picture if you sign in with Google.
  • Your brand: the website you audit, what our audit reads from its public pages (titles, products, prices, social links, speed), and the settings you enter (goal, budget, margin, markets, channels, brand voice).
  • Connected accounts: when you connect Meta (Facebook/Instagram), Google Ads or Shopify, we store access tokens encrypted (AES-256-GCM) and the account names and IDs you choose. We read campaign metrics, page and store data needed to do the work you asked for.
  • Content and activity: posts, campaigns, SEO changes and every action the agent takes for you, kept as a log you can see.
  • Billing: your plan and payment status. Card, UPI and bank details are handled by Razorpay or Paddle; we never see or store them.
  • Usage: basic, privacy-friendly analytics (Microsoft Clarity) on our public website to understand which pages help visitors.
  • Leads: if you run a free audit and leave your email or phone, we store them with that audit so we can send your report and plan.

How we use it

Only to run MarketMind for you: auditing your store, planning and publishing content, running and optimising your ads within the budget you set, applying store fixes you allow, reporting, billing and support. We do not sell your data and we do not use your data to advertise to you on other sites.

Google user data

If you sign in with Google, we receive your name, email address and profile picture, and use them only to create and secure your MarketMind account. If you connect Google Ads, we use that access only to create, manage and report on campaigns in your own account at your direction. MarketMind's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data to train general AI models, and we do not transfer it to others except as needed to provide the service, comply with law, or with your consent.

AI processing

To write copy, plans and answers, we send the relevant brand data (for example your product names, audit findings and campaign numbers) to our AI provider, Anthropic, under terms that do not allow them to train models on it.

Who processes data for us

Supabase (database and sign-in), Vercel (hosting), Anthropic (AI), Razorpay and Paddle (payments), Meta, Google and Shopify (only the accounts you connect), Microsoft Clarity (website analytics), and an email provider for sign-in and report emails.

How long we keep it

While your account is active. If you delete your account or ask us to, we delete your brand data, connections and tokens within 30 days, except records we must keep by law (such as invoices).

Your choices

  • Disconnect Meta, Google or Shopify at any time from Integrations in your dashboard; we stop using that access immediately.
  • Ask for a copy of your data, a correction, or deletion by writing to hello@marketmind.world. See deleting your data for removing Facebook, Instagram, Google or Shopify access yourself.
  • You can also remove MarketMind's access from your Google account at myaccount.google.com/permissions.

Security

Data is encrypted in transit (HTTPS) and connection tokens are encrypted at rest. Access to our database is restricted, and every agent action is logged.

Changes

We'll update this page when our practices change and note the date below. Significant changes will be emailed to account holders.

Last updated: 31 October 2026